At Gold Coast Compounding, we prioritize your health and convenience. Our Shipping & Delivery Policy is designed to ensure that your custom medications arrive safely and promptly.
Processing Time
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been dispatched. Please note that compounding medications may require additional preparation time.
Shipping Methods
We offer reliable shipping options to ensure your order reaches you in a timely manner. Our primary shipping method is via Australia Post, providing tracking capabilities for your peace of mind.
Delivery Timeframes
Standard Shipping: Generally takes 3-7 business days, depending on your location.
Express Shipping: Available for urgent orders, typically delivered within 1-3 business days. Additional fees may apply.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. We strive to keep our rates affordable while ensuring secure delivery.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress on the Australia Post website.
International Shipping
Currently, we only offer shipping within Australia. We are working on expanding our services in the future.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing packages, please contact us immediately. We will work with you to resolve any concerns as quickly as possible.
Contact Us
For any questions about our Shipping & Delivery Policy or your order, please reach out to our customer service team at [email protected].
Thank you for choosing Gold Coast Compounding! Your health and satisfaction are our top priorities.